Privacy Policy At Crystela, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. Information We Collect When you place an order or contact us, we may collect the following information: • Name • Phone Number • Email Address • Shipping and Billing Address • Payment-related Details • Order History and Preferences How We Use Your Information Your information is collected only for business purposes, including: • Processing and delivering your orders • Providing customer support • Sending order updates and shipping notifications • Improving our products and website experience • Contacting you regarding your purchases or enquiries Payment Security All payments made on our website are processed through secure and trusted payment gateways. We do not store your complete card or banking details on our servers. Information Protection We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Sharing of Information We respect your privacy. Your personal information will never be sold, rented, or shared with third parties except: • Trusted courier partners for delivery purposes • Payment gateway providers for secure payment processing • Legal authorities if required by law Cookies & Website Analytics Our website may use cookies or analytics tools to improve user experience, website performance, and customer service. Customer Communication By placing an order with Crystela, you agree that we may contact you through phone, email, SMS, or WhatsApp regarding your orders, delivery updates, or customer support. Policy Updates Crystela reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page. Contact Us If you have any questions regarding our Privacy Policy, please contact us through our official website or business contact details. By using our website, you agree to the terms of this Privacy Policy